Last Updated: September 2026
Welcome to African Jossy Village Market. These Terms & Conditions govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these terms.
1. About Our Store
African Jossy Village Market is an online marketplace offering African and culturally inspired products to customers.
We aim to provide accurate product information, reliable service, and a convenient shopping experience. However, product availability, descriptions, prices, and other information may occasionally change without prior notice.
2. Using Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent activities.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of the website.
- Submit false or misleading information.
- Copy or reproduce our website content without permission.
We reserve the right to suspend or restrict access to our website where necessary.
3. Products and Availability
We make reasonable efforts to ensure that product descriptions, photographs, prices, and availability are accurate.
However:
- Colors may appear slightly different depending on your device or screen.
- Product packaging may vary from photographs.
- Some products may become unavailable without notice.
- We reserve the right to limit quantities purchased.
If a product you ordered becomes unavailable, we will contact you and may offer a replacement, cancellation, or refund.
4. Prices and Payments
All prices displayed on the website are subject to change.
The applicable price is the price shown at checkout when you place your order.
Payments must be successfully completed before an order is processed.
We may use third-party payment providers to process payments. We do not directly store your complete card or payment details unless expressly stated.
5. Orders
Placing an order does not automatically guarantee acceptance.
We reserve the right to cancel or decline an order where:
- A product is unavailable.
- There is an obvious pricing or listing error.
- Payment cannot be verified.
- We suspect fraudulent activity.
- We are unable to fulfil the order for circumstances beyond our reasonable control.
If we cancel an order after payment has been received, we will arrange an appropriate refund.
6. Delivery
We deliver to the locations available during checkout.
Delivery times are estimates and may be affected by:
- Incorrect or incomplete addresses.
- Customs or import procedures.
- Weather.
- Courier delays.
- Public holidays.
- Events outside our reasonable control.
Customers are responsible for providing accurate delivery information.
Any applicable customs duties, taxes, or import charges may be the customer’s responsibility unless otherwise stated at checkout.
7. Returns and Refunds
Our Refund Policy explains when products may be returned and when refunds may be issued.
By placing an order, you agree to the terms of our Refund Policy.
8. Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.
We may request:
- Your order number.
- Photographs or videos of the product.
- Photographs of the packaging.
- A description of the issue.
We will review the situation and determine the appropriate solution.
9. Intellectual Property
All content on our website, including our logo, photographs, graphics, text, designs, product descriptions, and other materials, belongs to African Jossy Village Market or its respective owners.
You may not reproduce, modify, distribute, or commercially use our content without permission.
10. Third-Party Services
Our website may use third-party services such as payment processors, delivery providers, analytics services, advertising platforms, and other technology providers.
Your use of these services may also be subject to their respective terms and policies.
11. Website Availability
We aim to keep our website available and functioning properly, but we cannot guarantee uninterrupted access.
The website may occasionally be unavailable because of maintenance, technical problems, updates, or circumstances outside our control.
12. Limitation of Liability
To the extent permitted by applicable law, African Jossy Village Market will not be responsible for indirect or consequential losses arising from your use of the website or purchase of our products.
Nothing in these Terms excludes any liability that cannot legally be excluded.
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the website after changes are posted means you accept the updated terms.
14. Contact Us
If you have questions about these Terms & Conditions, please contact us through the contact information provided on our website.